Terms & Conditions

Soulset Studios Terms & Conditions 2020

CANCELLATIONS AND MAKE UP LESSONS FOR F2F PRIVATE STUDENTS

  • You are required to call your teacher directly regarding any lesson cancellations at least two days in advance
  • If possible, please let the teacher know the dates the student will be away at the start of commencing lessons.
  • If there is less than two days notice for cancellations, lesson fees will be forfeited, except in extreme circumstances (e.g. illness or injury requiring hospitalisation, death in the family). Proof must be provided (e.g. medical certificate).
  • A maximum of two make up lessons per term will be allowed due to the student’s absence if the teacher has been notified at least two days in advance.
  • A maximum of two make up lessons per term will be allowed due to the teacher’s absence. If a teacher is absent for a greater length of time, a substitute teacher will be provided.
  • Should the regular teacher be unavailable, we reserve the right to find a substitute teacher for the student.
  • Make up lessons must be completed by the following term and cannot be carried over.
  • Teachers will nominate two days to conduct make up lessons during the school holidays (if unable to organise during the term). If you cannot attend nominated days the make up lessons will be forfeited.
  • Students are not encouraged to attend lessons when unwell and are highly encouraged to stay home and rest.

ONLINE LESSONS

  • You are required to text or contact your teacher directly regarding any cancellations or lesson changes at least 24 hours in advance
  • If less than 24 hours notice is given lesson fees will be forfeited
  • If you do not show up for your scheduled session,  fees will be forfeited
  • Always inform your teacher if you will be late. If you are late for a class without notice, the teacher will wait and keep the class open for 10 minutes. After 10 minutes, the teacher will close the class and lesson fees will be forfeited.
  • It’s students responsibility to have a stable internet connection for online lessons. If you are unsure please contact your teacher directly to test your connection before lessons commence
  • If students are unable to complete the lesson due to internet errors or disconnects from the students end, the teacher will record and send the remaining duration of the lesson directly to the student. 
  • A maximum of two make up lessons per term will be allowed due to the student’s absence if the teacher has been notified at least 24 hours in advance.
  • A maximum of two make up lessons per term will be allowed due to the teachers absence. If a teacher is absent for a greater length of time, a substitute teacher will be provided.

TRIAL LESSONS

  • To secure a trial lesson, you will need to register and prepay for the lesson online.
  • Two days notice is required to reschedule your trial lesson.
  • If less than two days notice is received lesson fees will be forfeited, except in extreme circumstances (e.g. illness or injury requiring hospitalisation, death in the family). Proof must be provided (e.g. medical certificate).
  • You are only allocated two trial lessons and if you wish to continue you will need to purchase one of our lesson packs.

CEASING LESSONS

  • Students who are enrolled in either a 4 or 6 lesson pack, or short course cannot cease lessons throughout the duration of the agreement.
  • If a student withdraws once the lesson period has commenced, no refunds will be issued. 
  • Please note that telling a teacher does not count as notifying admin – written confirmation via email is required.

Any changes or issues with invoices must be discussed before the scheduled payment date (7 business days prior to term commencing). We are unable to offer credits due to conflicting circumstances or events.

STUDENT BEHAVIOUR

  • Soulset Studios is not liable for items left or lost on the premises. 
  • Students are responsible for any damage to instruments and equipment.
  • It is important that all students feel valued, respected and safe at Soulset Studios. We reserve the right to discontinue the enrolment of a student whose behaviour is disruptive or upsetting to other students or staff.

TRIAL LESSONS

  • To secure a trial lesson, you will need to register and prepay for the lesson online.
  • Two days notice is required to reschedule your trial lesson.
  • If less than two days notice is received lesson fees will be forfeited, except in extreme circumstances (e.g. illness or injury requiring hospitalisation, death in the family). Proof must be provided (e.g. medical certificate).

SHORT COURSES

  • Short courses must be paid for in full before the first class via direct debit or online form.
  • No refund will be provided for any missed classes.
  • No make up lessons will be provided for any missed classes.
  • Group classes will always go ahead regardless of absences.
  • Group classes will go ahead if the regular teacher is away as a substitute teacher will be provided.
  • Our programs are subject to minimum numbers to go ahead. Should numbers not meet the required minimum, we may reluctantly need to cancel a particular class.

These terms and conditions apply to all students enrolled online or in person delivered by Soulset Studios.

Our short courses are NOT accredited however the quality of these courses provides successful students important tools to get started in film and video.

All courses delivered through Soulset Studios are accessible online and in person. Students access to course material and educator/teaching support is limited to the published hours and weeks.

The obligation students intending to enrolled must sign the enrolment contract and accept responsibility for all terms and conditions and other obligations on behalf of the student.

Terms:

  1. I agree to pay all fees associated with my courses.
  2. I understand that I have a provisional enrolment period of 48 hours. This provisional enrolment period will allow Soulset Studios to process payment and request any additional information if required, to access if Soulset Studio course meets the student’s needs.
  3. I agree that if the provisional enrolment of 48 hours, if I have not provided all required information relating to course enrolment including payment, Soulset Studios will cancel my enrolment.
  4. I agree that if I cancel my course enrolment and it is less than 5 days before the course delivery date, or I do not attend on the day of the course delivery I am NOT entitled to a refund of any course fee paid.
  5.  I agree that if I cancel my course enrolment and it is more than 5 days before the course delivery date, I am eligible to receive a refund for any course fees paid.
  6. General:
    • I agree to advise Soulset Studios of any change of my address and/or contact details while I am enrolled in my course.
    • I understand that the terms and conditions for the course have been made available to me prior to enrolling.
    • I agree that in the event of a dispute between myself and Soulset Studios, I will bring the matter to the attention of Soulset Studios to provide the opportunity to have the matter resolved.

LIABILITY WAIVER & RELEASE

1.         Students enrolling HEREBY WAIVE AND RELEASE, indemnify, hold harmless and forever discharge Soulset Studios, and its agents, employees, officers, directors, affiliates, successors and assigns, coaches, teachers and trustees of and from any and all claims, demands, debts, contracts, expenses, cause of action, lawsuits, damages, and liabilities, of every kind of nature, whether known or unknown, in law or equity, that I ever had or may have, arising from or in any way related to my participation in any of the events or activities conducted by, on the premises, of, or for the benefit of, Soulset Studios, provided that this waive of liability does not apply to any acts of gross negligence, or intentional, wilful or wanton misconduct.

2.         I understand that the activities, in which I will participate, are inherently dangerous and may cause serious or grievous injuries, including bodily injury, damage to personal property and/or death. On behalf of myself, my heirs, assigns, administrators, executors and next of kin, I waive all claims of damage, injuries and death sustained to me or my property, that I may have against the aforementioned release party to such activities, including claims in tort, contract, equity or otherwise.

3.         I acknowledge, agree and represent that I understand the nature of Soulset Studios, I AM IN GOOD HEALTH and in PROPER PHYSICAL CONDITION to participate in such activities. I further agree and warrant that if at any time I believe conditions to be unsafe, I will IMMEDIATELY DISCOUNTINUE further participation in the activity

4.         By this Waiver, I assume any risk, and take full responsibility and waive and of personal injury; death, damage, or loss of personal property, associated with Soulset Studios, including but not limited to Filming, participation in events, indoor and outdoor activities and heavy-lifting or equipment.

5.         This WAIVER AND RELEASE contain the entire agreement between parties and supersedes any prior written or oral agreements between them concerning the subject matter of this WAIVER AND RELEASE. The provisions of this WAIVER AND RELEASE may be waived, altered, amended or repealed, in whole or in part, only upon the prior written consent of all parties.

6.         The provision of this WAIVER AND RELEASE will continue in full force and effect even after the termination of the activities conducted by, on the premises of, or for the benefit of Soulset Studios, whether by agreement, by operation of law, or otherwise.

7.         I have read, understood and fully agree to the term of this WAIVER AND RELEASE. I understand and confirm that by signing this WAIVER AND RELEASE I have given up considerable future legal rights.

8.        By ticking the box ‘I agree’ to the Terms & Conditions on the enrolment registration form, I accept this agreement freely, voluntarily, under no duress or threat of duress, without inducement, promise or guarantee being communicated to me. My ticking ‘I agree’ to the Terms & Conditions on the enrolment registration form is proof of my intention to execute a complete and unconditional WAIVER AND RELEASE of all liability to the full extent of the law.